Dear Michael,

In this day & age, when so many people are so quick to be critical, and not take the time to praise, I just wanted to take a moment to say thank you & let  you know that you & your staff are greatly appreciated.

The hospitality extended by all of you has been beyond reproach.

Of special note, I must say that Joanie is truly a gem & an absolute delight. Upon check-in, she greeted me with warmth & professionalism. She introduced me to your other fine staff (Jeanine & Connie) and immediately made me feel “at home”

You, Michael, was so kind & gracious.

It is clear that you & your staff take pride in the resort and all of you certainly ensured that I had a most wonderful stay.

In closing, I just want to say ”thanks” to you & your staff. I look forward to re-visiting all of you.

Have a great day!

With sincere appreciation,

Mary Lawrence