Like a lot of guests, I purchased a 1-night $69 stay on Groupon. When I went to book my room, I discovered that there was no queen suite available until November, or something crazy like that. I emailed Stevenswood immediately stating this was not going to work for me. Michael responded the very next morning and offered a few different options. It turned out that we could get a “last minute grab.” If we booked the day of or the day before we could get ANY available suite with our Groupon deal — which was originally limited to the Queen Suite. After a few email exchanges over the course of a few hours I was able to confirm a suite for the next day.
Having read many of the reviews i was concerned about the “hidden” costs. Just to be certain the $69 was $69, not ++++, I had it confirmed in two separate emails with two different people that there were NO extra fees. When I arrived I was pleased to discover that it was in fact the $69 (plus tax). Nothing more.
No, this is NOT a resort. It is like most other places up around the Mendocino area, a cute little B & B. Our upgraded Ocean Suite room (Pallen), was clean and spacious with a decent view of the ocean for a non-coastal location. We considered several dining options but ultimately decided to stay at Stevenswood. We avoided corkage fee by having the food delivered to the room for FREE! The food was decent–somewhere in the middle of mediocre and fantastic. Ultimately we were able to have a lovely meal at a “window table” in our own room.
We decided to take advantage of the private hot tub following our meal. Since it was locked behind a gate, and there were no other guests in the “public” spa just outside the fence, it was a fantastic end to a romantic evening. We came back to our room to an offer of a 2nd night stay for $99, which I would have taken advantage of if I did not have to work the next morning
All and all, it was MUCH better than I anticipated. Nelson greeted us with a giant smile and a lot of enthusiasm. Both Michael and Seth were extremely responsive by email, and pleasant enough when we checked out the next morning. Room service was timely and professionally delivered. Breakfast, like dinner, was decent. Are the choices limited, yes. But if you know this going in, you won’t be disappointed. And yes, they do bring a folio with at “suggested tip” inside. Very direct, not too tactful. BUT, if you’ve ever been a server you know how much of your income depends on tips, and in a restaurant where there is no real bill, it seems to me the direct approach is just the owners looking out for their staff –understandable enough.
So, 5-star resort? No. 5-star experience? For me, yes. And the effort the staff at Stevenswood put forth was a BIG part of that… I would go back.