The man & I just got back from a two-night stay through the Living Social deal. We had a wonderful time, none of the issues that other people have had surfaced on our stay. The place is peaceful and lovely; Nelson checked us in and we got our complimentary bottle of wine right away. The Living Social deal included a $50 dining credit so we had dinner that first night at the restaurant. It was quite good, I had the beef and he had the lamb. The service was quite good that night; breakfast the next morning was delicious (and complimentary!) and the service was efficient. They only serve from 8:30-10 am so late sleepers will have to go elsewhere for breakfast. We ended up having dinner at the restaurant on the second night and the service was not so good then. The young man was trying and very apologetic.
This trip was my treat so I scheduled a couples massage for us. It was pricey but we both agreed it was well worth it. Paul and Jessa took the time to review the questionnaires that we filled out and and the areas that we indicated were trouble spots were focused on. Jessa (who was working on me) paid extra attention to my hands and feet as well as my hips and thighs, heavenly! In fact the charge was $50 less than what was advertised on their website. For comparison, we checked out the rates for couples massages at a few places in San Francisco and the Indigo Spa was comparable in price. They’re also really the only game in town if you want spa services. Plus our couples massage included time in the private hot tub, chocolate-covered strawberries and champagne.
Nelson was certainly effusive and enthusiastic and everyone else we came in to contact with was very pleasant. This is a small operation and we quickly realized that pretty much everyone there fills multiple roles. The gentleman who served us breakfast I later saw filling in at the front desk, doing work outside and cleaning up in the lobby. The woman I saw spreading mulch outside in the morning was dusting and cleaning in the lobby a little later. There’s a difference between businesslike and efficient and rude. No one was rude and I don’t need big cheesy smiles to know that these are nice people.
We had a lovely time and I was glad the Living Social deal afforded us the opportunity to check out this place.
San Francisco, CA